Why do I need to verify my identity?

After registering, we’ll carry out checks and you’ll hopefully be automatically verified. If not, the following rules apply.zaid

Due to legislation in South Africa, we need to verify the age of our customers. This process is known as Know Your Customer (KYC).

If you aren’t verified after the initial account creation, you’ll be able to deposit up to 20,000 ZAR before a 28-day verification grace period begins. This deposit limit will be increased to 100,000 ZAR during this period.

Once this is hit, we’ll require you to supply:

  • An Identification Document (with name and date of birth)
  • A proof of address (i.e. a utility bill)

It’s that simple! Once the process is complete, you’ll be able to withdraw, and your account will be fully activated.