Unfair Advantage Policy
We are committed to taking all reasonable measures, and to do so immediately, to prevent anything that either diminishes the fun you have playing at our site or that gives another player an unfair advantage over you when you play against them.
To this end, we forbid all unfair practices. We do this to protect our customers and the integrity of our systems.
What are unfair practices?
Unfair practices are any practice (including but not limited to the use of multiple account use and/or practices conducted in collaboration with other players) carried out by one or more players, with one or more accounts which could put any other player not engaging in such activity at a competitive disadvantage where the unfairness in such activity is due to its success being based to some extent on concealment and/or deception against such players. One way of thinking about this is to consider whether a group of peers, when presented with information about the practice, would overwhelmingly consider that practice to be unfair.
Examples of practices we deem to be unfair (please note that this list is not exhaustive but simply illustrative of the types of practices we will always consider unfair):
1. Multiple accounts:
One person having multiple accounts, whether in the player's name or another name, for the sole purpose of playing both accounts at the same time, whether at the same or different tables. In any event, it is not permitted to have more than one account according to our Terms and Conditions.
2. Consequences of Unfair Practices:
Where we, at our absolute discretion, determine an unfair practice has taken place (whether an advantage has been gained or not), the person or persons responsible for that practice will face one or all of the following consequences:
- We may e-mail the offender(s) and demand the immediate cessation of all unfair practices.
- We may suspend the offending account(s) for the purposes of conducting a thorough investigation into the unfair practices.
- Ultimately, we reserve the right, at our sole discretion, to terminate the offending account(s) indefinitely and for all funds in the account(s) to be forfeited (see section 5, 19, and 21 of our Terms and Conditions of Use)